Privacy Policy

This Privacy Policy applies to the MeetingJuice website, Chrome extension, Google Workspace add-on, meeting bot, and web application (together, the “Service”). It describes how MeetingJuice (“we”, “us”) handles personal data when you use the Service. If you use MeetingJuice as part of a team, your organization’s administrator may also control certain settings and data.

Transcription is based on Google Meet’s text caption stream. We also record the audio of meetings captured with the Chrome extension or the meeting bot (see “Audio recordings”). We never record or store video.

• Account data — when you sign in with Google, we receive your name, email address and profile picture.
• Meeting data — meeting titles, participant names, the text transcript captured from Google Meet captions, and the AI summaries, action items and notes generated from it.
• Audio recordings — the audio of each meeting captured with the extension or the bot, stored as an audio file attached to that meeting.
• Usage data — product events (e.g. which features you use), device and browser type, and approximate region, used to operate and improve the Service.
• Billing data — if you subscribe, our payment processor (Stripe) handles your card details; we receive your subscription status and invoices, not your full card number.
• Support data — anything you send us by email.

MeetingJuice captures meetings in one of three ways you choose: the Chrome extension (captures from your browser while you attend, no participant added), the meeting bot (joins as a participant and records on your behalf), or the Workspace add-on (controls capture from inside Meet). In all cases, the transcript is based on Google Meet captions, and the meeting audio is recorded alongside it (see “Audio recordings”). Video is never recorded.

Since October 2026, when you capture a meeting with the Chrome extension or the meeting bot, MeetingJuice records the meeting audio (the voices of all participants, as received by the capturing client) in addition to the caption-based transcript. Video is never recorded.

Purpose and legal basis — the recording is made to provide the Service: listening back to the meeting in sync with the transcript, a short preview, download on paid plans and, where we offer it, producing or improving the transcript from the audio. Where the GDPR applies, we process it to perform our contract with you.

• Storage — recordings are stored in Google Cloud Storage, in the same Google Cloud project and regions as the rest of your workspace data, encrypted at rest.
• Access — only the account owner can access a recording, through time-limited signed links generated on request (valid for one hour). Recordings are not shared with other members of your team, and our staff only access them where strictly necessary to operate the Service or at your request.
• Retention — on the Free plan, you can listen to a 30-second preview and the full recording is automatically deleted 30 days after the meeting. On Pro and Team plans, the recording is kept for as long as the meeting exists. Deleting a meeting, or closing your account, deletes its recordings.
• No AI training — audio recordings are never used to train AI models, ours or third parties’, and are never sold or shared for advertising.
• Your choice — on paid plans, you can turn audio recording off at any time in your account settings; the setting applies to both the extension and the bot. On the Free plan, recording cannot be turned off.
• Participants — recording audio may require you to inform meeting participants or obtain their consent under the laws that apply to you (see “Recording & consent”).

Where the GDPR applies, we rely on the following legal bases: performance of our contract with you, our legitimate interests in operating and improving the Service, your consent where required, and compliance with legal obligations.

• To provide the Service — transcribe meetings, generate summaries and action items, and let you search and export them.
• To operate your account, process billing, and provide customer support.
• To secure the Service and prevent abuse.
• To understand product usage and improve features (in aggregate).
• To send you service and lifecycle emails. You can opt out of non-essential emails.

To generate summaries and action items, your transcript is sent to large-language-model providers (currently OpenAI and Anthropic) through their business APIs. These providers act as our processors and, under their API terms, do not use content submitted via API to train their models. Audio recordings are only sent to a speech-to-text provider if you use a feature that transcribes from the audio. We do not use your content — transcripts or audio — to train any AI models, and we do not sell or share it for advertising.

We use a small set of trusted providers to run the Service:

We require each sub-processor to protect your data and use it only to provide their service to us.

• Google Cloud / Firebase — hosting, authentication, database and audio file storage (data stored in the EU/US regions we configure).
• OpenAI and Anthropic — AI summary generation (API, no training on your data).
• Stripe — subscription billing and payments.
• Brevo — transactional and lifecycle email delivery.
• Mixpanel — privacy-conscious product analytics.

We do not sell your personal data. We share it only with the sub-processors above, with members of your team workspace (if you use MeetingJuice as part of a team), and where required by law or to protect our rights and users. If MeetingJuice is involved in a merger or acquisition, we will notify you before your data becomes subject to a different policy.

We keep your meeting data until you delete it or close your account. You can archive or permanently delete any meeting at any time from your dashboard — deletion is immediate and irreversible, and removes the meeting’s audio recording as well. On the Free plan, audio recordings are automatically deleted 30 days after the meeting (the transcript is kept). When you close your account, we delete or anonymize your personal data within a reasonable period, except where we must retain limited records (e.g. invoices) to meet legal obligations.

Transcripts and summaries are scoped to your private workspace and encrypted at rest. Audio recordings are stored in Google Cloud Storage, encrypted at rest, and are only served through short-lived signed links generated for the account owner. Integration secrets (such as OAuth tokens) are additionally encrypted. We restrict internal access on a need-to-know basis. No system is perfectly secure, but we work to protect your data using industry-standard measures.

We may process data in countries other than your own, including the United States. Where we transfer personal data internationally, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

Depending on where you live (e.g. under the GDPR or CCPA), you may have the right to access, correct, export, restrict, or delete your personal data, and to object to certain processing. You can exercise most of these directly in the app (export and delete), or by emailing us. We will not discriminate against you for exercising your rights.

You are responsible for complying with the laws that apply to you, including obtaining any consent required from meeting participants before transcribing or recording a meeting. Because MeetingJuice records the meeting audio, many jurisdictions require notifying participants, and some require their consent; the bot joins as a visible participant and the extension can post a notice in the meeting chat, but it remains your responsibility to inform participants. MeetingJuice provides the tools; lawful use is your responsibility.

We use essential cookies and local storage to keep you signed in and remember your preferences, plus privacy-conscious product analytics to understand usage. We do not use third-party advertising cookies.

MeetingJuice is not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us and we will delete it.

We may update this policy as the Service evolves. We will post the new version here and update the “Last updated” date; material changes will be communicated where appropriate.

Questions or requests? Email contact@meetingjuice.com. See also our Security & privacy overview and Terms of Service.